Mangates

Effective Negotiation Communication- 1 Day Workshop in Montreal

Regus - Montreal, ON V6C 3E8 Canada 1200 McGill College Avenue Ph No +1 469 666 9332 Montreal, QC H3B 4G7 Canada

Event Date/Time:

Master strategic communication to negotiate confidently, build trust, and achieve win-win outcomes in professional settings.


About This Course

Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks included


Course Overview

Effective negotiation is not about winning or losing—it is about clear communication, confidence, and mutual understanding. This 1-day interactive workshop equips professionals with practical communication skills and negotiation techniques needed to manage discussions successfully in today’s business environment.

The session focuses on preparation, conversation framing, and persuasive communication while maintaining strong professional relationships. Through role plays, simulations, and proven negotiation models, learners will understand how language, tone, and emotional control directly impact negotiation outcomes.

By the end of the workshop, learners will have a practical communication framework to manage objections, influence decisions, and reach agreements that create value for all parties.


Learning Outcomes

By the end of this course, you will be able to:

  • Communicate clearly and persuasively during negotiations
  • Use active listening to identify needs, priorities, and underlying interests
  • Maintain emotional control in high-pressure negotiation situations
  • Build trust, rapport, and credibility in professional discussions
  • Structure and present proposals that support mutually beneficial outcomes


Who This Course Is For

This workshop is suitable for professionals involved in internal or external negotiations, including:

  • Managers and team leaders
  • Sales and business development professionals
  • Procurement and vendor management teams
  • Project managers and client-facing professionals
  • Entrepreneurs, consultants, and advisors

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Our Royalty Referral Program

Know a team or professional who could benefit from our workshops? Refer them and earn attractive royalties for every successful registration.

For royalty-related queries, contact orders@mangates.com


Why Choose This Course

Do you want to communicate with more confidence and influence in your negotiations?
This program blends communication strategy, behavioral psychology, and real-world negotiation techniques to help you speak with clarity and authority. You’ll practice authentic persuasion, learn to manage pushback, and build credibility even in challenging conversations.

If your role involves discussions, deals, or decision-making, this course will help you achieve better outcomes while maintaining strong professional relationships.


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Contact us today to schedule a customized in-house session: corporate@mangates.com


Agenda


Module 1: Foundations of Negotiation Communication

• Understanding negotiation psychology and human behavior • Key stages of a negotiation process • Importance of communication tone, timing, and body language • Icebreaker Activity


Module 2: Building Rapport and Trust

• Establishing credibility and openness in negotiation settings • Active listening as a negotiation advantage • Asking the right questions to uncover interests and priorities • Case Study


Module 3: Verbal and Non-Verbal Persuasion Techniques

• Using words that influence and persuade • Managing voice, tone, and silence strategically • Decoding non-verbal cues in high-stakes discussions • Practice Exercise


Module 4: Managing Emotions and Conflict in Negotiation

• Handling tension and pressure with composure • Recognizing and diffusing manipulation tactics • Turning disagreement into constructive dialogue • Role Play


Module 5: Communicating for Win-Win Outcomes

• Framing proposals for mutual value • Language that encourages collaboration and compromise • Avoiding defensive or confrontational communication traps • Group Exercise


Module 6: Negotiation Across Cultures and Teams

• Navigating cultural and personality differences • Virtual and cross-functional negotiation etiquette • Maintaining professionalism across digital channels • Case Study


Module 7: Application and Practice

• Real-world negotiation simulation • Feedback and debrief session • Creating your personal communication strategy for negotiations • Action Plan Review


Frequently asked questions


1. Who should attend this course?

Professionals involved in sales, procurement, leadership, or client negotiations.


2. Do I need prior negotiation experience?

No, this course suits both beginners and experienced professionals.



3. Will we practice real negotiation scenarios?

Yes, the course includes live simulations and feedback-based activities.



4. Is a certificate provided?

Yes, you’ll receive a Certificate of Completion.


5. Does it cover virtual negotiation skills?

Yes, specific modules address online and cross-cultural negotiations.



6. How long is the training?

1 Full Day (9:00 AM – 5:00 PM).



7. Can this be customized for our team?

Yes, tailored corporate sessions are available.



8. Will it help me handle difficult clients or colleagues?

Definitely—emotional management and assertive communication are key components.



9. Is it focused more on persuasion or collaboration?

Both. The course focuses on win-win communication and mutual benefit.



10. What industries benefit most from this course?

Ideal for corporate, consulting, education, and client service sectors.



11. Are refreshments included for in-person training?

Yes, lunch and beverages are provided.