AWS
The Intelligent Customer Engine - Marketer Edition | Sep 24
Carlyle & Co. Harbour Club, Rosewood Hotel, Hong Kong
Event Date/Time:
THE INTELLIGENT CUSTOMER ENGINE
How AI is changing the way Hong Kong's top brands engage customers
An exclusive evening exploring how AI reshapes the way marketers reach, engage and convert — from campaign assembly to orchestrated customer intelligence.
📅 Thursday, 24 September 2026 🕐 4:30 – 7:00 PM
📍 Carlyle & Co, Level 55, Rosewood Hong Kong, Victoria Dockside, 18 Salisbury Road, TST
WHY THIS EVENING
Marketers spend disproportionate time assembling campaigns — segmenting audiences, scheduling sends, reconciling channel data — instead of asking the question that matters: are we reaching the right customer at the right moment?
This evening brings together 20–30 senior marketers to explore how an omnichannel execution engine and an AI intelligence layer work in concert to transform marketing operations.
ABOUT THE HOSTS
| Radica — The Execution Engine | Amazon Quick — The Intelligence Layer |
|---|---|
| • Omnichannel automation — Email, WhatsApp, SMS | • AI work companion: research → insight → action |
| • AI-powered customer journey builder | • Connects context across business systems |
| • 1B+ messages/month · 300+ enterprise clients | • Agent-ready — AI carries the mechanism |
| • 35% average conversion lift | • Human judgment at every decision point |
Together: Radica orchestrates the customer journey at scale. Quick gives marketers real-time intelligence to make every touchpoint sharper.
EVENING FLOW (4:30 PM – 7:00 PM)
| Registration & welcome drinks | 4:30 PM onwards |
| Radica | How omnichannel journeys self-optimise |
| Amazon Quick | AI intelligence across the marketing stack |
| Wine Tasting | Guided by sommelier |
| Networking & cocktails | Peer exchange, connections, follow-ups |
| Close | 7:00 PM |
VENUE
Carlyle & Co Level 55, Rosewood Hong Kong Victoria Dockside 18 Salisbury Road, TST
An exclusive members' club with panoramic harbour views — the perfect setting for an intimate peer exchange over cocktails and canapés.
DRESS CODE
Smart casual
No shorts for gentlemen
No open-toe shoes
Registration T&C
- Please register for this event using your business email domain.
- Due to limited event space, applications will be vetted, and a confirmation email will be sent to accepted registrants upon receiving your registration.
- By registering, you agree to the AWS Event Terms and Conditions and the AWS Community Codes of Conduct.