In collaboration with SG Cares Volunteer Centre @ Geylang and Serangoon (operated by Care Community Services Society), our very first Connect! Series of 2026 introduces participants to the trauma-informed principles of communicating effectively and respectfully with beneficiaries. In this special edition, learn to engage with greater sensitivity, adaptability, and confidence, recognising how past experiences can shape responses and connections.
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Date: 5 Feb 2026, ThuΒ
π Time: 9:00 AM β 1:30 PM (Registration from 8:30 AM)Β
π Venue: NVPC Office (Directions)
Volunteers are often the first human touchpoint for beneficiaries. How they speak, respond, and show up can either build safety or unintentionally cause harm. Trauma is not limited to clinical settings β it exists in homes, workplaces, communities, and everyday interactions. Without a trauma-informed lens, even well-intentioned volunteering can reinforce fear, shame, or disengagement rather than care.
This workshop equips corporate volunteers with practical skills to engage confidently and sensitively with diverse groups, including children, youths, seniors, persons with disabilities, and low-income families. Through real case studies, guided reflection, and simple take-home toolkits, participants learn to:
Beyond volunteering, these practices strengthen leadership, teamwork, and corporate culture, building empathy, psychological safety, and responsible decision-making.
Who Should Attend
*Each company may register up to two representatives for the workshop.Β Slots will be confirmed on a first-come, first-served basis.
Programme
